Matilde Bonello

Managing client relationships and acting as a point of contact for key accounts

Overseeing project timelines, coordinating resources, and ensuring deadlines are met

Drafting and managing budgets for assigned projects

Ensuring high levels of customer satisfaction and retention

Analysing project performance and reporting on key metrics

Handling new briefs and translating client requirements into actionable tasks

Developing and executing social media strategies tailored to client needs

Managing content calendars, writing copy, and overseeing publication schedules

Conducting performance analysis and preparing reports on engagement metrics

Community management, responding to queries, and fostering online engagement

Staying up to date with industry trends and applying best practices

Managed social media platforms, ensuring brand consistency across all channels

Created and scheduled content in line with editorial strategies

Provided real-time coverage of events and campaigns

Analysed performance data and optimised content accordingly

Organising events

Receptionist

Organising bookings

Manage breakfast shift